Clients want to select an engagement channel based on preference. The younger generation especially prefer to engage with product providers on their own terms, at their own pace, and at their own convenience.
It is however not just millennials and Gen Z’s that want to engage on their own terms. Several clients will select a DIY channel, a robo adviser based on preference.
For this, product providers need a robo adviser.
Allegiance has designed, developed and deployed an end to end robo adviser solution for one of our clients.
The robo adviser allows for a client to engage on their own terms and at their own pace with a product provider.
Some clients just choose not to speak to a financial adviser but rather explore and play with solutions to their financial planning challenges.
The robo adviser exposes 5 different advice tracks for the user.See it in action